Privacy Policy

The site is committed to ensuring that your privacy is protected. If we ask you to provide certain information by which you can be identified when using the site, you can be assured that it will be used in accordance with this privacy statement.

The site may change this policy from time to time by updating this page. You should check this page regularly to ensure that your use of the site is consistent with these changes. The current policy has been in effect since March 10, 2020.

What we collect

We may collect the following information:

• Given name, family name, name of an associated company;
• Contact details including your e-mail address;
• Demographic information such as postal code, preferences and interests;
• Information about your use of the site (See our cookie statement);
• Any other information relating to services offered by Governeo.

What we do with the information we collect

We need this information to understand your needs and provide you with better service and better online publications.

Internal record keeping

We may use this information to improve our products and services, send you legal statements and documents. The site may also use your information to contact you for market research purposes.

Security

The site and its administrators will ensure that your information in our databases is secure. In order to prevent unauthorized access or disclosure, we have put in place physical, electronic and management procedures to safeguard and secure the information we collect online.

Information relating to electronic transactions concluded via this site will be protected by encryption technology.

Cross-border data transfers

The site operates in Belgium and the information that the site collects is processed and stored on its secure servers located inside the EEA (European Economic Area). However, the site is visible worldwide and accessible from countries outside the EEA. As a visitor to this site, when you post personal data on it, you accept these cross-border transfers of personal information.

Links to other sites

Our site may contain links to other important sites. However, once you have used these links to leave our site, it will not take any responsibility for the content disseminated on these sites.

We have no control over these. Therefore, we cannot be responsible for the protection and confidentiality of the information you provide while visiting these sites and these are not governed by this privacy statement. You must exercise caution and consult the privacy statement applicable to the sites in question.

When the site discloses your personal information to its agents or subcontractors, the agent or subcontractor in question will be required to use this personal information in accordance with the terms of this privacy statement and will in no case be able to contact you. contact, request or use your information without your consent.

In addition to the information reasonably necessary for the purposes determined elsewhere above, the site may disclose your personal information to the extent that it is required to do so by law, in the context of possible legal proceedings and in order to establish, exercise or defend their legal rights.

Your data

You can at any time request details of the personal information that we hold about you, under the Belgian Data Protection Act (Law of July 30, 2018 (GDPR)) and its decrees in force.

If you wish to obtain a copy of the information held or if you have questions about this privacy policy or the processing of your personal information by the site, please contact us via the site at https://www.governeo.com.

What are my rights ?

Guarantee of fair and lawful treatment

Your personal data is always processed for legitimate purposes. They are collected and processed in an adequate, relevant and non-excessive manner, and are not kept longer than necessary to achieve the objectives pursued.

All technical and security measures have been taken to minimize the risk of illegal or unauthorized access or processing of your personal data. In the event of intrusion into its computer systems, Governeo will immediately take all necessary measures to minimize the damage.

Permission to access

If you are able to prove your identity, you have the right to obtain information about the processing of your data. Thus, you have the right to know the purposes of the processing, the categories of data concerned, the categories of recipients to whom the data are transmitted, the criteria used to determine the duration of storage of the data and the rights that you can exercise over your data.

Right of rectification

Inaccurate or incomplete personal data can be corrected. It is primarily the responsibility of the user / visitor to make the necessary changes themselves in the tools available to them, but you can also request it in writing.

Right to erasure (or “right to be forgotten”)

You also have the right to obtain the erasure of your personal data in the following cases:

Your personal data is no longer necessary for the purposes;
You withdraw your consent (and there is no other legal basis) for the processing;
You have validly exercised your right to object;
Your data has been subject to illegal processing;
Your data must be deleted to comply with a legal obligation.

Governeo decides on its own on the presence of the criteria listed above.

Right to limit processing

In certain cases, you have the right to request the limitation of the processing of your personal data, in particular in the event of a dispute as to the accuracy of the data, if your data has been processed unlawfully, if the data is necessary in the context of legal proceedings or the time necessary for Governeo to verify that you can validly exercise your right to erasure.

Right to object

You also have the right to object to the processing of your personal data at any time. Governeo will stop processing your personal data, unless it can demonstrate that there are compelling legitimate grounds for processing which prevail over your right to object.

Right to data portability

You have the right to obtain any personal data that you have provided to us in a structured, commonly used and machine-readable format. At your request, this data can be transferred to another service provider, unless this is technically impossible.

Right to withdraw your consent

You can withdraw your consent to the processing of your personal data at any time. The withdrawal of your consent does not affect the validity of the processing operations prior to the withdrawal.

How to exercise my rights?

To exercise your rights, you must send us a request by registered mail to Rue Cloqueau, 16 at Lasne 1380 (Belgium) or by email at info@governeo.com. We will respond as soon as possible, and no later than one (1) month after receipt of the request.

Possibility of lodging a complaint

If you are not satisfied with the processing of your personal data by the managers of this site, you have the right to lodge a complaint with the Data Protection Authority.